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Baby's breath bead

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Post by prin Wed Sep 12, 2012 10:53 pm

lkeen wrote:Question for other Trollbead Boutique purchasers in the UK, how long was it between placing your order and receiving your beads? And did you all get an email with a customs number? I've had no email, ordered my BB on 23rd August and not had anything, not sure if I should be worried or not?
mine arrived around a week ago Question Ordered the same day as you Question
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Post by Brightonbelle Wed Sep 12, 2012 10:56 pm

prin wrote:
lkeen wrote:Question for other Trollbead Boutique purchasers in the UK, how long was it between placing your order and receiving your beads? And did you all get an email with a customs number? I've had no email, ordered my BB on 23rd August and not had anything, not sure if I should be worried or not?
mine arrived around a week ago Question Ordered the same day as you Question

A week and 2 days after shipping. No email. Have you checked in your My Account and clicked on the order to bring up the details about shipping etc? The customs number will be in there.
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Post by lkeen Wed Sep 12, 2012 11:22 pm

Brightonbelle wrote:
prin wrote:
lkeen wrote:Question for other Trollbead Boutique purchasers in the UK, how long was it between placing your order and receiving your beads? And did you all get an email with a customs number? I've had no email, ordered my BB on 23rd August and not had anything, not sure if I should be worried or not?
mine arrived around a week ago Question Ordered the same day as you Question

A week and 2 days after shipping. No email. Have you checked in your My Account and clicked on the order to bring up the details about shipping etc? The customs number will be in there.

I don't have an account because I paid with PayPal. I might need to email them then. Thanks for your help!
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Post by charlibean Thu Sep 13, 2012 8:22 pm

my missing complementery BB bead arrived today. It is afairly clear bead unlike some of the others posted here.

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Post by Fuzzyfeet Thu Sep 13, 2012 9:13 pm

Mine arrived today, one free, one bought. One is lovely, the other slightly less so, but still ok, both obviously cut-n-shut jobs.

I'm just thinking "Why ?" surely it has cost about the same to recycle the rings into beads as it would have done to melt the rings down, modify the mould, and cast lots of perfect beads ! Not all there
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Post by TrollBlossom Mon Sep 17, 2012 4:28 am

Don't be worried--the shop had to wait for higher quality Baby's Breath beads. It took a little bit of time for TB to make new beads for us. The delivery might be a little delayed but definitely contact the shop if you don't receive within the next week or so.
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Post by TrollBlossom Mon Sep 17, 2012 4:32 am

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Last edited by TrollBlossom on Mon Sep 17, 2012 10:32 pm; edited 1 time in total
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Post by Lengoa Mon Sep 17, 2012 7:00 am

TrollBlossom wrote:Please don't hesitate to contact Trollbead Boutique if you received a bead that is not what you expected. There is a small soldering mark on all of the newly made beads and we can resend you a new one.

I have contacted them (Trollbead Boutigque) several times because I want to return all of my BB, and have a refund - but so far NO answard from them Neutral
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Post by Louey Mon Sep 17, 2012 7:22 am

I received my two as FF said one paid for and one free, one is good the other not so buuut for only $19 and free delivery i'm not conplaining and i'm sure once on a bracelet they will look fine Very Happy
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Post by FrenchRedPoppy Mon Sep 17, 2012 6:52 pm

I received my BB too... I have 3, one is not so good but still fine. Well i don't know what to think about that beads... I am wearing them since days, they are easy to combine but i feel a little bite dissapointed about the quality.
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Post by kimvw Mon Sep 17, 2012 8:49 pm

Has anyone that sent a comment to tb got an actual reply? I only got a 'we recieved your email' reply back.
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Post by trollshopper Mon Sep 17, 2012 11:05 pm

yes i have got a reply from : Client Service Representative
Trollbeads-United States Corp.
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Post by TrollBlossom Tue Sep 18, 2012 12:47 am

Tiffany wrote:
TrollBlossom wrote:Please don't hesitate to contact Trollbead Boutique if you received a bead that is not what you expected. There is a small soldering mark on all of the newly made beads and we can resend you a new one.

I have contacted them (Trollbead Boutigque) several times because I want to return all of my BB, and have a refund - but so far NO answard from them Neutral

Tiffany--Just sent you a PM. I will make sure the issue is resolved before I leave work tomorrow.
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Post by trollshopper Tue Sep 18, 2012 9:10 am

what I mostely angry am about is the fact that they did not tell us that they would use the rings for making this bead.. it would be nice if they appologise for that.
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Post by Kathleen Wed Sep 19, 2012 1:35 pm

I just received a nice one for free from Goldmine Boutique Very Happy
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Post by marilyn k novak Wed Sep 19, 2012 2:32 pm

I have two. The first is from the Commons that is nice ,but the free one from Goldmine is better!
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Post by aprilshack Fri Sep 21, 2012 5:18 pm

TrollBlossom wrote:Don't be worried--the shop had to wait for higher quality Baby's Breath beads. It took a little bit of time for TB to make new beads for us. The delivery might be a little delayed but definitely contact the shop if you don't receive within the next week or so.

I ordered a green jade (my first bead! to cheer myself up) so will there be a delay in shipping out my jade because of the bb bead? Sad
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Post by Brightonbelle Fri Sep 21, 2012 5:37 pm

I have just received one of the new batch of BB from Goldmine and it is perfection.
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Post by Hisae Sat Sep 22, 2012 12:44 pm

Brightonbelle wrote:I have just received one of the new batch of BB from Goldmine and it is perfection.

Agree I got another 3 from Goldmine yesterday.They are perfect sunny
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Post by Lengoa Sat Sep 22, 2012 2:00 pm

That was good news Very Happy

I have sent all of mine back, so no BB for me. Neutral I don't dare to try again.

Photo\'s please
Of all the new once would be a good idea Wink
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Post by Fleur Sat Sep 22, 2012 5:00 pm

Mine have not even arrived, nothing bounce , nada bounce
Everything from the US seems to be delayed at customs.

Good to know, that there are nice ones coming.
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Post by Tuesday's Child Mon Sep 24, 2012 8:54 pm

marilyn k novak wrote:I have two. The first is from the Commons that is nice ,but the free one from Goldmine is better!

I have a gifted one from Goldmine too that is beautiful and I did purchase one from the Commons but it looks like a melted mess. I cannot make out a single flower and have contacted the Commons for as return or replacement.
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Post by aprilshack Tue Sep 25, 2012 9:54 am

Are tbb still marking the parcels gift etc? A bit worried about the customs as my jade & bb has a tracking number, I don't think my bracelet when I ordered did?
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Post by Jan Tue Sep 25, 2012 3:52 pm

I bought mine from TBG and after reading this discussion, decided to see if I could swap them for 2 new ones. The new ones arrived yesterday and the difference is amazing! I doubt I ever would have worn the 2 they first sent me, but the detail and oxidation on the new ones is great.
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Post by aprilshack Thu Sep 27, 2012 12:54 pm

Just bought a stopper for my bracelet off tbb, hopefully I'll get another bb bead with my order!
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