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Sad *now happy* of my quartz

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Sad *now happy* of my quartz Empty Sad *now happy* of my quartz

Post by Michelle Sat Mar 24, 2012 1:03 pm

I get my quartz and book today from the mail office. It is got a big scrach on it made by a machine not in a natural way like it say on the bag. I am have to get my friend to get it sent back for me and write to the retailer. It is sad this was sent from the Trollbeads factory like this it is not a good quality checker in there to send it out. I dont open the book if they may want it back also so all week end I will have to wait. Mad


Last edited by Michelle on Sat Mar 31, 2012 11:14 am; edited 1 time in total

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Post by Brightonbelle Sat Mar 24, 2012 1:05 pm

That is dreadful Michelle. I am sad for you but I hope that they will send you the most beautiful bead that exists as a replacement.
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Post by PMJ Sat Mar 24, 2012 1:17 pm

Oh... that doesn't sound good at all. I hope they will send you the most beautiful quartz so you can forget all about this. I will cross my fingers for you Cross fingers
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Post by stacecase Sat Mar 24, 2012 1:36 pm

So sorry to hear that Michelle, but I hope/think you will receive a wonderful replacement for your trouble.
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Post by Trolls Sat Mar 24, 2012 2:21 pm

Sorry to hear that Michelle, such a disappointment when you waited so long...hopefully you get a beautiful bead as a replacement!
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Post by Lengoa Sat Mar 24, 2012 2:23 pm

That´s sad news Puzzled - I hope you will get a new one Please that is perfect Smack
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Post by Anita Sat Mar 24, 2012 2:51 pm

So sorry Michelle. Neutral I hope your new Quartz will be the perfect bead for you.
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Post by Trolldog Sat Mar 24, 2012 2:52 pm

Hope your replacement bead is 10 times as lovely as this one!!
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Post by Omgbeads Sat Mar 24, 2012 3:50 pm

The next one will be even better, hang in there!
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Post by Fleur Sat Mar 24, 2012 4:21 pm

How disappointing.
Cross fingers for a really beautiful replacement.
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Post by GRUMPY Sat Mar 24, 2012 5:05 pm

I am sure they will replace it.. sorry to hear it though.
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Post by Michelle Sat Mar 24, 2012 6:39 pm

I hope it will be a good new bead. I will like to look in the book I am to wait to hear that they will swap first.
If they dont swap it for they may be all sold shall I send it to Trollbeads in Denmark? I dont now this as I have not done it ever.

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Post by Fuzzyfeet Sun Mar 25, 2012 1:35 pm

Send it back to where you bought it, maybe ring them first to warn them and ask them to save you a pretty bead. I don't think these are as limited as we first thought so I'm sure you will get a replacement. I hate it when things like this happen Evil or Very Mad
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Post by Michelle Mon Mar 26, 2012 7:26 pm

It is sent back today only the bead. They will be get some more this week and will send me one if it is that mine is bad to them as it is to me. Still I dont open my book.

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Post by Catsworld Mon Mar 26, 2012 7:47 pm

hi Michelle,

I really feel so sorry for this happen to you...they must exchange it and hopefully to a bead that is the most beautiful quartz that the world has seen, I will really keep my fingers crossed for you,
Cross fingers sunny
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Post by Reive Mon Mar 26, 2012 8:35 pm

How rotten, especially when you must have been so excited to receive the bead. Hope it gets sorted out quickly for you.

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Post by troll2011 Tue Mar 27, 2012 12:39 pm

I hope you will get a wonderful quartz as a replacement flower

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Post by casarobi Tue Mar 27, 2012 12:46 pm

Aaah, thats a shame! Hope it will be replaced by a beauty real soon!
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Post by Michelle Thu Mar 29, 2012 6:59 pm

sunny A new bead is on my way to me. I hope it will come tomorrow or saturday I am very exited. bounce bounce bounce
I hope it is new not the old won send back. scratch

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Post by splinty Thu Mar 29, 2012 7:13 pm

Brilliant news Michelle, not long to wait now! It will be a perfect one for you Hurray
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Post by PMJ Thu Mar 29, 2012 8:02 pm

That soons good, I hope it will be a beauty !!!
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Post by Sera Thu Mar 29, 2012 9:05 pm

so sorry for you....i hope you will receive a nice one in return.
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Post by Joolz Thu Mar 29, 2012 9:11 pm

Glad to hear they are sending you a new one Smile
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Post by Michelle Sat Mar 31, 2012 11:16 am

My new quarz has come. It is got very much black spikes in it all round and it is very sparkley cut. I am very happy with it and I got sent an other book also so I will mailing them on Monday for there eror.


Last edited by Michelle on Sat Mar 31, 2012 11:18 am; edited 1 time in total (Reason for editing : corect the letters)

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Post by Michelle Sat Mar 31, 2012 11:17 am

Sad *now happy* of my quartz New_qu10Sad *now happy* of my quartz Quartz10

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