My Poor Mountain Crystal...

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My Poor Mountain Crystal... Empty My Poor Mountain Crystal...

Post by LilHobbit on Sat Sep 17, 2011 4:34 pm

I had purchased a beautiful Swiss Mountain Crystal and added it to my Frog Prince, Iron Wolf and St Bernard. It was gorgeous - all crackly and everything. Was at work today and looked down and my poor mountain crystal was shattered all over the desk... Sad

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Post by retiredk9racer on Sat Sep 17, 2011 4:36 pm

That is the second one I have heard of that has shattered...and the other one was on a necklace and had not bumped into anything.
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Post by Molamola on Sat Sep 17, 2011 4:37 pm

Oh no, that's gutting. I would contact TB about it, they guarantee all their beads for 2 years from point of sale.
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Post by LilHobbit on Sat Sep 17, 2011 4:46 pm

I just sent an email to Troll...hopefully the address the issue. It was such a pretty bead and I know it'll be hard to get ahold of one that is crackly like that again...

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Post by SnorkMaiden on Sat Sep 17, 2011 4:52 pm

Shocked Perish the thought! silent

Hope they will settle it for you somehow. Smile
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Post by Catsworld on Sat Sep 17, 2011 5:04 pm

I am sorry to hear that,
keep fingers crossed they will send you a replace bead, just as beautiful as your's was.

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Post by Trolldog on Sat Sep 17, 2011 5:06 pm

Yikes!!! I heard of another one also that shattered...I'm wondering if maybe they could be weak due to all of the "cracks". I really want 2 of them, but I'm kinda scared now. Would I wear them or just look at them??? I hope they make yours right with you!!
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Post by LilHobbit on Sat Sep 17, 2011 5:13 pm

I hope they do something. The core was also off center, so I don't know if that had anything to do with it or not. I'm hoping I hear back from them quickly...

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Post by bijouxbabz on Sat Sep 17, 2011 5:48 pm

That fear has been why I've hesitated to buy one. Hopefully, they'll replace it. To know that at least two have shattered is just two too many!
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Post by splinty on Sat Sep 17, 2011 6:04 pm

Oh no, I'm sorry LilHobbit ~ unfortunately it's going to be the best, most beautifully crackly ones that are most prone to this happening Crying or Very sad . Hope you get a just as beautiful but stronger replacement!
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Post by LilHobbit on Sat Sep 17, 2011 6:15 pm

I sure hope so...it's the weekend so I doubt I'll hear anything until Monday though...

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Post by neonfiller on Sat Sep 17, 2011 6:39 pm

OOH... that's sad! I wonder how many more of these will crack.
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Post by LilHobbit on Sat Sep 17, 2011 6:40 pm

I had heard of a couple more from another friend of mine... I hope this isn't an overall design issue with the bead...

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Post by neonfiller on Sat Sep 17, 2011 6:44 pm

I think this is the third instance I've heard of now. Sad
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Post by Brightonbelle on Sat Sep 17, 2011 7:15 pm

Does it seem to be the very icy looking ones that are cracking or all of them?
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Post by My 4 Trollboys on Sat Sep 17, 2011 7:21 pm

Shocked Not good !! Crying or Very sad
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Post by LilHobbit on Sat Sep 17, 2011 7:26 pm

I don't know. My was a very crackly looking bead. I don't know if the other ones were or not...

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Post by Fleur on Sat Sep 17, 2011 9:01 pm

affraid So sorry to hear this!
Please keep us informed, what TB will reply.
(I am sure, it will work out well.)
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Post by Trollsister on Sat Sep 17, 2011 9:26 pm

I have a crackly one that I love, and it has a small chip:( (which wasn't there when I got it) so I am being very careful with it. I am very sorry to hear that yours shattered, hope TB takes care of it to your satisfaction.
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Post by Kirstin on Sat Sep 17, 2011 9:30 pm

I'm so sorry to hear this!! It is also the second one that I've heard of but I do wear mine all the time on my WT bracelet and have had no problems at all. I'm rough and knock into stuff all the time as well so I hope TB HQ sets you up with a replacement and you have no future issues!!


Last edited by Kirstin on Sun Sep 18, 2011 12:03 am; edited 1 time in total
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Post by Fuzzyfeet on Sun Sep 18, 2011 12:00 am

I have 2 lovely icy ones I'll be scared to wear now Sad
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Post by Michelle on Sun Sep 18, 2011 12:04 am

It is sad your bead should break. Maybe it has done its healing job as crystals break when they have finished.

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Post by Silmaril on Sun Sep 18, 2011 12:25 am

Oh no, that is very sad. Trollbeads will probably replace it - but what a disappointment Crying or Very sad .
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Post by lyric_girl on Sun Sep 18, 2011 12:47 am

I believe this can happen with any of the stones. I have a smooth pink quartz that has a huge crack inside and she has told me not to drop it.
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Post by Kensington on Sun Sep 18, 2011 1:14 am

My Poor Mountain Crystal... Totalshock-1
Oh my that is so disheartening ... the crackly ones are the most beautiful too Crying or Very sad
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