Knot lock - broken :-(

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Knot lock - broken :-( Empty Knot lock - broken :-(

Post by Vesty21 on Mon Apr 25, 2011 9:30 am

Hi there

My Knot lock broke yesterday, the clasp is all floppy Crying or Very sad

It was on my leather necklace and I didn't notice until I went to take it off, so thankfully no beads were lost!! Surprised

I have not had the lock that long, but I can't remember exactly where I brought it and of course I can't find the receipt, has anyone had the same happen to them and how much did it cost to fix?

I am not sure why but I have always slightly distrusted this lock, daft I know as it is made the same as the lace and fower locks I have, but I rarely wore it on a bracelet for that reason.

Thank you


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Post by Fuzzyfeet on Mon Apr 25, 2011 10:23 am

I would contact the Mothership and see what they say.
Let us know how you get on.
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Post by Amanda Mac (Dot) on Tue Apr 26, 2011 10:34 am

I have never had any problems with mine but I have heard of quite a few other failures of this lock...........
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Post by snowy on Tue Apr 26, 2011 11:06 am

On all forums members are complaining about broken knot locks.

I wear mine for more than a year now, always with full bracelets and never had any problems so far.
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Post by Beadgirl on Tue Apr 26, 2011 11:14 am

Sorry to hear that. I've had mine a year with no problems. Sad
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Post by merlesen on Tue Apr 26, 2011 11:28 am

The freya knot lock is probably the most fragile of TB locks. It's beautiful, but fragile.

I would take it back to the shop you bought it from. TB knows there's an issue with that lock, so there's a chance they will replace it. I've had two freya knot locks replaced that way, no questions asked.
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Post by Amanda Mac (Dot) on Tue Apr 26, 2011 11:40 am

I wonder why it is so fragile - it looks as robust as the rest of them........
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Post by Vesty21 on Mon May 16, 2011 7:37 am

Just a quick update, I contacted D4E where I brought the lock and they have replaced it with no problem at all, yaay!! I think my LD could learn some Customer Service from them!
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Post by Carla on Mon May 16, 2011 7:42 am

My Freya Lock has been great and I have not had any problems. I have had them for two years. Good luck with the new one.
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Post by BeadThrilled on Mon May 16, 2011 10:42 am

Last thursday I went to my LD for new chains and hopefully a new lock.
I always try to get a freya lock since it is one of my favorites. And every time I get disappointed.

I bought my current and only freya lock back in 2006. Looking at the current locks at my LDs these are looking bad and very fragile. And therefor way too expensive!

Not at all like the one I have. The best ones I've got are the art nouveau lock (or tulip lock), my freya 2006 lock, the anniversary troll lock and the greyhound locks, all old (re-) production... Rolling Eyes
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Post by SnorkMaiden on Mon May 16, 2011 11:05 am

Gaaa! Note to self: Never wear Freya lock without safety chain!

Thank goodness you didn't lose any of your beads!
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Post by cutey2009 on Fri May 27, 2011 11:21 pm

sorry to hear that
i had the same problem that my pearl came out of my lock but i got it sent away and they replaced it


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Post by rainyday on Sat May 28, 2011 5:49 am

I've had 2 Freya locks and both have failed. I don't use it anymore except on a lightweight necklace.
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Post by lecohen on Mon May 30, 2011 9:48 pm

I have a Freya lock and it seems fine but now I am scared...how can I tell if it will break? It seems strong :-(
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Post by ZAKLINZ on Tue May 31, 2011 4:25 am

Oooh..guess I'll be investing in some more safety chains. Losing a few beads would be bad enough if it happened to break loose and you couldn't find them all after a "scattering". I would just be mortified at the thought of losing an entire finished bracelet! I've already lost a small package after a stop to my LDs. It contained the ballerina pendant and a silver chain bracelet. I had just exchanged them both so they were the only things in the package. That took days of kicking myself to get over. No
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